20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019

Course Description

This SkillDynamo course develops practical, role-relevant capability in designing and deploying resilient Exchange Server 2016 and 2019 environments with secure mail flow, client access, high availability, hybrid integration, and recovery. The learning path progresses from essential concepts and planning to implementation, validation, troubleshooting, and operational use.

Learners work through realistic scenarios, guided demonstrations, applied exercises, and evidence-based reviews. Every topic is connected to workplace responsibilities, common risks, quality controls, and measurable outcomes.

The course helps professionals make informed decisions, identify failure points, communicate results, and create an actionable improvement plan for future projects.

What You Will Learn

• Design Exchange organization, sites, namespaces, DNS, certificates, server roles, virtualization, capacity, and dependencies
• Plan prerequisites, Active Directory integration, installation, cumulative updates, configuration standards, and documentation
• Design mailbox databases, storage, transaction logs, database availability groups, lagged copies, quorum, and site resilience
• Validate switchover, failover, reseeding, backup, restore, recovery databases, and business-continuity procedures
• Configure client connectivity, virtual directories, load balancing, Outlook, mobile access, transport, connectors, and mail routing
• Apply anti-malware, anti-spam, TLS, permissions, retention, journaling, archiving, audit, and compliance controls
• Design Exchange hybrid, identity, coexistence, migration batches, free/busy, mail flow, and decommissioning
• Monitor health, queues, databases, services, performance, logs, certificates, incidents, and operational improvement

SkillDynamo Training Approach

SkillDynamo delivers this course through demonstrations, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution reviews, and a final improvement plan. Learners repeatedly practice planning, implementation, evidence collection, testing, correction, and communication so the skills transfer confidently into real workplace situations.