Privacy Policy
Effective Date: 3 July 2026
Last Updated: 3 July 2026
SkillDynamo respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how SkillDynamo collects, uses, stores, shares, and protects personal data when you visit or use our website, create an account, access a course, submit an enquiry, subscribe to communications, or otherwise interact with us.
This Privacy Policy applies to:
Website: skilldynamo – Skilldynamo
Business Name: SkillDynamo
Email: [email protected]
Phone: +91 93812 48819
Address: Flat No. 06, 2nd Floor, Mirza Arcade, Surya Nagar, Tolichowki, Hyderabad, Telangana, India – 500008
By accessing or using the website, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Data We Collect
Depending on how you interact with SkillDynamo, we may collect the following categories of personal data.
1.1 Identity and contact information
This may include:
- Full name
- Email address
- Telephone or mobile number
- Postal or billing address
- Country, state, or city
- Company or organisation name
- Job title or professional role
1.2 Account and profile information
When you create or use an account, we may collect:
- Username
- Password in encrypted or hashed form
- Profile information
- Account preferences
- Login and authentication records
- Saved courses, wish-list items, or learning preferences
You are responsible for maintaining the confidentiality of your account credentials.
1.3 Course and learning information
When you register for, enquire about, or participate in a course, we may collect:
- Course selections and enrolment details
- Learning progress
- Completed lessons
- Assessment or quiz results
- Attendance information
- Certification interests
- Training requirements
- Feedback and course reviews
- Communications with instructors or support staff
1.4 Enquiry and communication information
When you contact us, request a live demonstration, enquire about a course, or request corporate training, we may collect:
- Information entered in contact or enquiry forms
- The content of your message
- Your preferred course, certification, or learning path
- Your availability and training preferences
- Records of email, telephone, chat, or support communications
Please do not include sensitive personal information in general enquiry forms unless it is specifically requested and necessary.
1.5 Payment and transaction information
When paid products or services are offered, payment information may be processed by authorised third-party payment providers.
We may receive limited transaction information such as:
- Payment status
- Transaction reference
- Amount paid
- Billing details
- Purchased course or service
- Refund or cancellation information
SkillDynamo does not intentionally store complete debit-card or credit-card numbers when payments are handled by an external payment gateway.
1.6 Marketing and subscription information
When you subscribe to our newsletter or agree to receive promotional communications, we may collect:
- Your name
- Email address
- Communication preferences
- Subscription and unsubscribe records
- Engagement with marketing emails
1.7 Technical and usage information
When you visit the website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser type and version
- Device type
- Operating system
- Language and time-zone settings
- Pages viewed
- Links clicked
- Course searches
- Date and time of access
- Referring website
- Session duration
- Login activity
- Error, performance, and security logs
1.8 Comments, reviews, and submitted content
When you submit a comment, testimonial, review, image, document, or other content, we may collect the information you provide together with technical information used for moderation, security, and spam prevention.
Content intended for publication may be visible to other website users. Do not publish information that you want to keep private.
2. How We Collect Personal Data
We may collect personal data:
- Directly from you when you complete a form, register, enrol, subscribe, make a payment, contact us, or participate in training
- Automatically through cookies, server logs, and similar technologies
- From an organisation arranging training on your behalf
- From authorised payment, communication, marketing, hosting, analytics, or learning-platform service providers
- From publicly available professional or business sources when relevant to a legitimate business enquiry
- From referral partners, with appropriate permission or another lawful basis
3. How We Use Personal Data
SkillDynamo may use personal data to:
- Create and manage user accounts
- Provide access to courses, lessons, learning materials, and related services
- Process enrolments, registrations, payments, refunds, and cancellations
- Track course participation and learning progress
- Respond to course enquiries and support requests
- Arrange live demonstrations, instructor-led sessions, and corporate training
- Recommend relevant courses or learning paths
- Issue course-related confirmations, updates, reminders, or certificates
- Send newsletters, course announcements, and promotional communications where permitted
- Improve website functionality, course content, and learner experience
- Personalise website content and course recommendations
- Monitor website performance and usage
- Prevent fraud, unauthorised access, misuse, spam, and security incidents
- Troubleshoot technical problems
- Maintain business, financial, and administrative records
- Enforce our Terms and Conditions and other policies
- Establish, exercise, or defend legal claims
- Comply with applicable legal, regulatory, tax, accounting, and law-enforcement requirements
We will only use personal data for lawful purposes and in accordance with applicable data-protection requirements.
4. Consent and Other Grounds for Processing
Depending on the circumstances, SkillDynamo may process personal data:
- With your consent
- To provide a course, service, or other item you requested
- To take steps at your request before providing a service
- To comply with a legal obligation
- For legitimate business purposes that do not unfairly override your privacy rights
- To protect users, systems, property, or the public from fraud, misuse, or security threats
- For other uses permitted under applicable law
Where processing is based on consent, you may withdraw your consent by contacting us. Withdrawal will not affect processing that was lawful before consent was withdrawn.
5. Cookies and Similar Technologies
SkillDynamo may use cookies, pixels, local storage, and similar technologies to operate and improve the website.
Cookies may be used to:
- Keep you signed in
- Maintain secure user sessions
- Remember preferences
- Save wish-list or course selections
- Support shopping-cart or enrolment functionality
- Detect fraud and protect accounts
- Measure website traffic and performance
- Understand how visitors use the website
- Support embedded videos, forms, maps, or social-media features
- Measure the effectiveness of communications or advertising, where applicable
Types of cookies
Essential cookies: Required for website security, account login, navigation, course access, and core functionality.
Preference cookies: Remember settings such as language, display options, and other choices.
Analytics cookies: Help us understand website visits, page performance, and user interaction.
Marketing cookies: May be used to measure campaigns or present relevant communications where legally permitted.
You can manage cookies through your browser settings and, where available, the website’s cookie-preference tool. Blocking essential cookies may prevent parts of the website from working properly.
6. How We Share Personal Data
SkillDynamo may share personal data only when reasonably necessary with:
6.1 Service providers
These may include providers of:
- Website hosting
- Cloud storage
- Learning-management systems
- Email delivery
- Customer support
- Video conferencing
- Analytics
- Cybersecurity
- Payment processing
- Accounting
- Marketing communications
- Data backup and technical maintenance
These providers may process personal data only for the services they provide and subject to appropriate contractual or confidentiality obligations.
6.2 Instructors and training partners
Relevant information may be shared with authorised instructors, coordinators, certification partners, or training providers when necessary to deliver a course, demonstration, assessment, or corporate-training service.
6.3 Organisations purchasing training
Where an employer, educational institution, or other organisation arranges training for you, we may provide that organisation with appropriate information about registration, attendance, progress, completion, or certification, subject to applicable law and the training arrangement.
6.4 Professional advisers
Information may be shared with accountants, auditors, insurers, lawyers, and other professional advisers where reasonably necessary.
6.5 Legal and regulatory authorities
We may disclose personal data when required to:
- Comply with applicable law or a valid legal request
- Respond to a court, regulator, or law-enforcement authority
- Protect the rights, safety, systems, or property of SkillDynamo or others
- Investigate fraud, misuse, security incidents, or unlawful activity
6.6 Business transfers
If SkillDynamo is involved in a merger, acquisition, restructuring, financing, or sale of all or part of its business or assets, personal data may be disclosed to relevant parties subject to appropriate confidentiality safeguards.
SkillDynamo does not sell or rent personal data to third parties for monetary consideration.
7. Third-Party Websites and Embedded Services
The website may contain links to or content from external websites, payment providers, video platforms, certification organisations, social networks, maps, or other third-party services.
These third parties may independently collect information, place cookies, or monitor interaction with their services. SkillDynamo is not responsible for the privacy practices of websites or services it does not control.
You should review the privacy policy of each third-party service before providing personal data.
8. International Data Transfers
Some service providers, instructors, technology platforms, or storage systems may operate outside India.
Where personal data is transferred or accessed internationally, SkillDynamo will take reasonable steps to ensure that the transfer is permitted and that appropriate contractual, organisational, or technical safeguards are used as required by applicable law.
9. Data Retention
SkillDynamo retains personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:
- Maintain an active account
- Provide purchased or requested courses and services
- Preserve learning and completion records
- Respond to enquiries and resolve disputes
- Meet tax, accounting, contractual, and regulatory requirements
- Prevent fraud and maintain security
- Establish or defend legal claims
Retention periods may vary according to the type of information, the nature of the service, legal obligations, and whether an ongoing business or learning relationship exists.
When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.
Backup copies may remain for a limited period until they are securely overwritten or deleted through normal backup processes.
10. Data Security
SkillDynamo uses reasonable administrative, technical, and organisational safeguards designed to protect personal data from:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
- Fraudulent activity
These measures may include access controls, secure authentication, encryption where appropriate, backups, software updates, monitoring, staff confidentiality requirements, and restricted administrative access.
No website, internet transmission, or electronic-storage system can be guaranteed to be completely secure. Users should use strong, unique passwords and notify us promptly if they suspect unauthorised account activity.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Ask what personal data we process about you
- Request access to your personal data
- Request correction of inaccurate or incomplete information
- Request deletion or erasure of personal data
- Withdraw consent
- Opt out of direct marketing
- Ask for information about entities with whom personal data has been shared
- Submit a complaint or grievance about our handling of personal data
- Nominate another person to exercise applicable privacy rights on your behalf in the event of death or incapacity
- Exercise other rights available under applicable data-protection law
Some requests may be restricted where retaining or processing information is necessary to comply with law, complete a transaction, maintain security, resolve disputes, or establish or defend legal claims.
To exercise your rights, email [email protected] with the subject line Privacy Request.
We may request reasonable information to verify your identity and prevent unauthorised disclosure or deletion.
12. Grievance Redressal
Questions, complaints, or concerns about personal-data processing may be submitted to:
Privacy and Grievance Contact
SkillDynamo
Flat No. 06, 2nd Floor, Mirza Arcade
Surya Nagar, Tolichowki
Hyderabad, Telangana, India – 500008
Email: [email protected]
Phone: +91 93812 48819
Please include sufficient information to identify your concern. We will review and respond within a reasonable period in accordance with applicable law.
13. Marketing Communications
Where you have subscribed or where otherwise permitted by law, SkillDynamo may send information about:
- New courses
- Certification resources
- Training events
- Live demonstrations
- Learning opportunities
- Special offers
- Related services
You may unsubscribe at any time by:
- Using the unsubscribe option in the communication
- Contacting [email protected]
- Updating your communication preferences where that functionality is available
We may continue to send essential non-promotional communications concerning your account, enrolment, payment, security, or requested services.
14. Children’s Privacy
SkillDynamo’s services are primarily intended for adults, professionals, and individuals seeking career-focused training.
Users under 18 years of age should use the website and submit personal data only with the involvement and consent of a parent or lawful guardian.
Where required by law, SkillDynamo will seek verifiable consent from a parent or lawful guardian before processing a child’s personal data.
We do not knowingly use children’s personal data for targeted advertising or behavioural monitoring.
A parent or guardian who believes that a child has provided personal data without appropriate consent should contact [email protected].
15. Reviews and Testimonials
Where you voluntarily submit a review or testimonial, we may publish information such as your:
- Name or chosen display name
- Country or general location
- Course attended
- Review, feedback, or testimonial
We will not intentionally publish your private contact details as part of a testimonial.
You may contact us to request removal or correction of a published testimonial, subject to applicable law and legitimate record-keeping requirements.
16. Account Closure
You may request closure of your SkillDynamo account by contacting us.
Closing an account may result in loss of access to:
- Enrolled courses
- Learning progress
- Saved course information
- Certificates or completion records
- Wish-list items
- Account-specific services
We may retain limited information after account closure where necessary for legal, financial, fraud-prevention, security, or dispute-resolution purposes.
17. Data Breaches
If a personal-data breach occurs, SkillDynamo will investigate the incident, take reasonable corrective steps, and provide notifications to affected individuals or relevant authorities where required by applicable law.
18. Changes to This Privacy Policy
SkillDynamo may update this Privacy Policy to reflect:
- Changes to our services
- New website functionality
- Changes in service providers
- Security improvements
- Operational changes
- Changes in legal or regulatory requirements
The updated version will be posted on this page with a revised “Last Updated” date.
Material changes may also be communicated through the website, by email, or through another appropriate method.
19. Contact Us
For questions about this Privacy Policy or how SkillDynamo handles personal data, contact:
SkillDynamo
Flat No. 06, 2nd Floor, Mirza Arcade
Surya Nagar, Tolichowki
Hyderabad, Telangana, India – 500008
Email: [email protected]
Phone: +91 93812 48819