Modern Work & Security SMB Partner Sales Acceleration Program (PSAP)

Course Description

This SkillDynamo course develops practical, role-relevant capability in positioning Microsoft modern-work and security solutions for SMB customers through discovery, value messaging, demonstrations, objections, and sales execution. The learning path progresses from essential concepts and planning to implementation, validation, troubleshooting, and operational use.

Learners work through realistic scenarios, guided demonstrations, applied exercises, and evidence-based reviews. Every topic is connected to workplace responsibilities, common risks, quality controls, and measurable outcomes.

The course helps professionals make informed decisions, identify failure points, communicate results, and create an actionable improvement plan for future projects.

What You Will Learn

• Identify SMB priorities, personas, pain points, maturity, budget, risk, growth, and competitive context
• Use structured discovery to qualify needs, decision criteria, stakeholders, urgency, and next steps
• Connect Microsoft 365 productivity, collaboration, device, identity, protection, and management capabilities
• Translate technical features into customer outcomes, risk reduction, productivity, compliance, and value
• Plan concise demonstrations that connect scenarios, evidence, outcomes, and customer priorities
• Address cost, complexity, migration, security, adoption, competition, and change objections
• Develop stakeholder, proposal, licensing, services, timeline, proof, close, and follow-up actions
• Plan adoption, success measures, expansion, renewal, support, governance, and continuous value

SkillDynamo Training Approach

SkillDynamo delivers this course through demonstrations, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution reviews, and a final improvement plan. Learners repeatedly practice planning, implementation, evidence collection, testing, correction, and communication so the skills transfer confidently into real workplace situations.