Microsoft Power Platform Virtual Training Day: Create Agents in Microsoft Copilot Studio

Course Description

This SkillDynamo course develops practical, role-relevant capability in creating grounded Microsoft Copilot Studio agents with topics, generative answers, knowledge, actions, Power Automate, testing, analytics, security, and governance. The learning path progresses from planning and essential concepts to implementation, validation, troubleshooting, and operational use.

Learners work through realistic scenarios, instructor-led demonstrations, applied exercises, and evidence-based reviews. Each topic is connected to workplace responsibilities, common risks, quality controls, and measurable outcomes.

The course helps professionals build dependable skills, explain their decisions, identify failure points, and create an actionable improvement plan that can be applied to future projects.

What You Will Learn

• Identify users, goals, tasks, knowledge, actions, risks, and success measures
• Design topics, triggers, entities, variables, clarification, fallback, and escalation
• Plan channels, authentication, grounding, and human handoff
• Connect approved websites, files, Dataverse, and organizational knowledge
• Configure generative answers, instructions, prompts, citations, and content controls
• Test relevance, groundedness, missing information, and ambiguity
• Create agent actions and call flows for data, approvals, notifications, and services
• Pass inputs and outputs with validation, permissions, and error handling

SkillDynamo Training Approach

SkillDynamo delivers this course through demonstrations, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution reviews, and a final improvement plan. Learners repeatedly practice planning, implementation, evidence collection, testing, correction, and communication so the skills transfer confidently into real workplace situations.