Salesforce Administration Essentials for New Admins (ADM201)
Build practical skills in Salesforce administration, data management, security, automation, analytics, and reliable org operations through four structured lessons, hands-on exercises, testing, and deployment guidance.
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-by SkillDynamo
- 0 Students
- Last updated
Course Description
SkillDynamo’s Salesforce Administration Essentials for New Admins (ADM201) develops practical capability in Salesforce administration, data management, security, automation, analytics, and reliable org operations. The 40 Hours course follows a structured path from platform concepts and configuration to testing, security, deployment, and operational support. Content is independently rewritten for SkillDynamo and should be validated against the Salesforce, Tableau, or Oracle release used during delivery.
What You Will Learn
- Explain the architecture, terminology, and business workflow for Salesforce administration, data management, security, automation, analytics, and reliable org operations.
- Configure or develop the primary platform features and data processes covered by the course.
- Apply security, testing, diagnostics, and troubleshooting practices to realistic scenarios.
- Deploy, document, monitor, and support solutions using repeatable lifecycle controls.
Who Should Attend
New and current Salesforce administrators, operations teams, business analysts, support professionals, and certification candidates.
Recommended Prerequisites
Basic CRM and business-process knowledge is helpful; no coding experience is required.
SkillDynamo Training Approach
Training combines instructor demonstrations, guided configuration or development labs, scenario analysis, testing, troubleshooting, documentation, and a practical capstone. Certification-focused courses also include objective review and exam-style practice without reproducing proprietary exam questions.
Curriculum
- 1 Section
- 4 Lessons
- 40 Hours
- Course Curriculum4 Items
- 1.1Lesson 1: Salesforce Platform, Org Setup, Navigation, and Data Model10 hours
- 1.2Lesson 2: Security, Access, Sales, Service, and Collaboration Configuration10 hours
- 1.3Lesson 3: Automation, Data Operations, Reports, and Dashboards10 hours
- 1.4Lesson 4: Deployment, Maintenance, Troubleshooting, and Certification Practice10 hours
SkillDynamo Expert Team
SkillDynamo Expert Team
The SkillDynamo Expert Team delivers practical training in Salesforce administration, development, architecture, AI, analytics, marketing, service, commerce, identity, and implementation.
- Hands-on configuration and development exercises
- Scenario-based certification and project guidance
- Security, testing, deployment, and support practices
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